Performance by the team, growth of customer & cost benefit to hire resource gave the opportunities to get multiple service lines. In September 2012, started CS process with 2 FTEs Started work in parallel to Customer Service team in US. Gathered training in receiving of purchase orders, responding to the customer and processing sales order…
The Customer The customer is a leading processor and exporter of packaged rice foods. The customer wanted to start BPO division to perform mail order fulfillment. The Business Challenge The client was facing a number of challenges in Business Process Outsourcing (BPO) services with the current vendor. BPO division required extensive hand-holding on BPO platform…
Problem Statement & Solution: BeamStacks is providing Managed Service for DWH and BI to AmEx Bahrain. This is an on-going engagement where dedicated resources do development of new Reports to show various metrics. The data ware housing is done on Oracle DB using Oracle Warehouse Builder. The purpose of the data warehouse is to collect…
Purchase Order Management System is an Application developed for Dubai based retailer who orders inventory based on the stock availability and lead time on order to receiving. The Application calculates the best time to order considering various inputs like need by date, lead time in different legs of international & domestic shipment & documentation and…
Anurag Grover has leadership experience in Operations, Management, BPO, Internet and its infrastructure, e-Business start-up and expansion, and Public Services. Anurag was previously co-founder and COO for Elevate Services. Elevate is a professional services company for law firms and Fortune 500 corporations to improve legal efficiency and optimize legal departments through technology, consulting and service…
As the Founder, Mayank is responsible for executing the business strategy and directing the overall performance and growth of the organization. Mayank has over 12 years of experience in Operations, Management, BPO, e-Business start-up and expansion. Prior to starting MAXX Solutions, Mayank has worked as a distributor and retailer for Vodafone and packaged food products.