CS solutions to US based Company

By maxx

Performance by the team, growth of customer & cost benefit to hire resource gave the opportunities to get multiple service lines. In September 2012, started CS process with 2 FTEs Started work in parallel to Customer Service team in US. Gathered training in receiving of purchase orders, responding to the customer and processing sales order…

BPO Services to packaged rice exporter

By maxx

The Customer The customer is a leading processor and exporter of packaged rice foods. The customer wanted to start BPO division to perform mail order fulfillment. The Business Challenge The client was facing a number of challenges in Business Process Outsourcing (BPO) services with the current vendor. BPO division required extensive hand-holding on BPO platform…

Data warehousing, Analytics and BI Report Development

By maxx

Problem Statement & Solution: BeamStacks is providing Managed Service for DWH and BI to AmEx Bahrain. This is an on-going engagement where dedicated resources do development of new Reports to show various metrics. The data ware housing is done on Oracle DB using Oracle Warehouse Builder. The purpose of the data warehouse is to collect…

Purchase Order Management System for Dabur

By maxx

Purchase Order Management System is an Application developed for Dubai based retailer who orders inventory based on the stock availability and lead time on order to receiving. The Application calculates the best time to order considering various inputs like need by date, lead time in different legs of international  & domestic shipment & documentation and…